Ways to get in touch

Our customer service lines are open 9.15am to 5.15 pm Monday to Friday. Lines are closed on weekends and public holidays. Calls may be recorded or monitored. We are currently experiencing an unprecedented level of calls leading to extended call wait times, we apologise for any inconvenience caused.

To report a lost or stolen card call +1 219 799 4522. Line is open 24/7.

Our commitment to you

Our staff receive no sales incentives or commissions. Our only focus is to provide you with great service and help you meet your financial needs. If you need to contact us about our loans, mortgages, Online Banking or any other of our products or services, including current accounts, Premier banking or Business accounts, please choose the topic you need help with and we’ll give you the best contact options.

Concerned about fraud?

Contact us immediately if you’ve noticed any suspicious activity on your account or card.